Supervisor Housekeeping

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	مكة المكرمة

وصف الوظيفة

About the Role

Le Méridien Hotels & Resorts is seeking a Supervisor Housekeeping for a full-time position in Makkah. This role involves overseeing daily housekeeping operations to ensure quality standards are consistently met and supporting management with various administrative and supervisory tasks.

Key Responsibilities

Inspect rooms, public areas, and the pool post-service to ensure quality standards are met.
Report on rented rooms, verify room status, identify unsuitable rooms, prioritize cleaning, and update departing guest room statuses.
Coordinate efforts between housekeeping, engineering, front desk, and laundry departments.
Document and resolve issues related to unsuitable rooms with the front desk.
Prepare, distribute, and communicate changes in assignment sheets and schedules.
Report unresolved issues to the subsequent shift.
Perform necessary administrative tasks.
Assist management with hiring, training, scheduling, evaluating, counseling, disciplinary reminders, motivating, and coaching employees.

Operational Duties and Standards

Adhere to and enforce all brand safety policies and procedures.
Report maintenance issues, safety hazards, accidents, or injuries promptly.
Complete all required safety training and certifications.
Ensure personal uniform and appearance are clean and professional.
Maintain confidentiality of proprietary information and safeguard company assets.
Support colleagues and treat them with dignity and respect, contributing to team goals.
Comply with quality assurance expectations and standards.
Utilize computers and point-of-sale systems for work-related information entry and retrieval.
Communicate clearly and courteously with guests and other employees.

Physical Requirements

Move at required speeds (*, running, walking, jogging) to respond to work situations.
Read and visually verify information in various formats, including small print.
Visually inspect tools, equipment, and machinery for defects.
Grasp, turn, and manipulate objects of various sizes and weights requiring fine motor skills and hand-eye coordination.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Navigate narrow, confined, or elevated spaces, as well as sloping, uneven, or slippery surfaces and steps.
Ascend and descend stairs and service ramps.
Continuously use manual dexterity and gross motor skills, with frequent use of bi-manual dexterity.
Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and over 55 pounds (25 kg) with assistance.
Push and pull loaded housekeeping carts and other equipment on sloping and uneven surfaces.
Stand, kneel, sit, or walk for extended periods or at a high frequency throughout a full shift.