Jr. Sous Chef

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Jr. Sous Chef to join its team in the Red Sea region. This full-time position requires 5-10 years of experience and is responsible for the overall success of daily kitchen operations, demonstrating culinary talent while leading staff and managing all food-related functions.

Key Responsibilities

• Manage kitchen shift operations and ensure compliance with Food & Beverage policies, standards, and procedures.
• Estimate daily production needs weekly and communicate these to kitchen personnel daily.
• Assist the Executive Chef with all kitchen operations and food preparation.
• Prepare and cook various types of food for regular service, special guests, or functions.
• Develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions.
• Assist in determining food presentation and creating decorative food displays.
• Maintain purchasing, receiving, and food storage standards, ensuring compliance with food handling and sanitation standards.
• Perform duties of kitchen managers and employees as necessary, recognizing superior quality products, presentations, and flavor.
• Ensure compliance with all applicable laws and regulations, including proper handling and temperature of all food products.
• Operate and maintain all department equipment, reporting malfunctions as needed.
• Check the quality of raw and cooked food products to ensure standards are met.

Leadership and Team Management

• Supervise and coordinate activities of cooks and workers engaged in food preparation.
• Lead shifts while personally preparing food items and executing requests based on specifications.
• Utilize interpersonal and communication skills to lead, influence, and encourage others, advocating sound financial/business decision-making and demonstrating honesty/integrity.
• Encourage and build mutual trust, respect, and cooperation among team members, serving as a role model for appropriate behaviors.
• Maintain employee productivity levels and ensure employees understand expectations and parameters.
• Establish and maintain open, collaborative relationships with employees, ensuring consistency in administering property policies.
• Communicate performance expectations in accordance with job descriptions and recognize successful performance.

Guest Service and Operational Goals

• Provide services that exceed customer satisfaction and retention expectations.
• Manage day-to-day operations, ensuring quality, standards, and meeting customer expectations.
• Set a positive example for guest relations and empower employees to provide excellent customer service.
• Interact with guests to obtain feedback on product quality and service levels, and handle guest problems and complaints.
• Achieve and exceed performance, budget, and team goals.
• Develop specific goals and plans to prioritize, organize, and accomplish work.
• Utilize the Labor Management System for effective scheduling based on business demands and for tracking employee time and attendance.
• Train employees in safety procedures.

Human Resources and Communication

• Identify developmental needs of others and provide coaching, mentoring, or assistance to improve knowledge and skills.
• Improve service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching.
• Participate in the employee performance appraisal process, providing feedback as needed.
• Bring issues to the attention of the department manager and Human Resources as necessary.
• Provide information to supervisors, co-workers, and subordinates via telephone, written form, e-mail, or in person.
• Analyze information and evaluate results to choose the best solution and solve problems.
• Attend and participate in all pertinent meetings.

Company Culture

The Ritz-Carlton, a brand within Marriott International, is committed to being an equal opportunity employer, fostering an environment where unique backgrounds are valued. The company prides itself on delivering excellence in luxury service and upholding its "Gold Standards," which guide daily operations and define its global reputation. Joining The Ritz-Carlton means becoming part of a team dedicated to curating lifelong memories for guests and embodying the Employee Promise, Credo, and Service Values.