Kids Club Attendant

About the Role

Marriott International is seeking a Kids Club Attendant to serve as a key resource for all recreation activities on the property. This full-time role involves providing information to guests about available recreation facilities, encouraging participation in activities, and ensuring a fun and safe environment for guests. The position requires 0-1 years of experience.

Key Responsibilities

• Provide information to guests regarding recreation facilities, including pools, beach, entertainment zones, fitness centers, and child activity centers.
• Encourage, recruit, register, and schedule guests for recreation activities.
• Promote a fun and relaxing atmosphere while enforcing facility rules and regulations for guest safety.
• Observe activity in recreational facilities and respond appropriately to emergencies in accordance with local operating procedures.
• Provide cashier services for point-of-sale transactions within recreation facilities.
• Assist with group activities and events during private functions hosted within recreation facilities.
• Identify situations where guests may not safely participate in an activity and inform supervisors.
• Provide assistance to injured guests until emergency medical services arrive.
• Clean and maintain recreational facilities, equipment, and supplies.
• Report accidents, injuries, and unsafe work conditions to management; complete required safety training and certifications.
• Process payments for rental equipment, recreation activities, facility rentals, or retail sales.

Operational Duties and Guest Services

• Follow company policies and procedures, ensuring a clean and professional appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Communicate using clear and professional language, and answer telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals.
• Comply with quality assurance expectations and standards.

Physical Requirements

• Ability to read and visually verify information in various formats.
• Visually inspect tools, equipment, or machines to identify defects.
• Enter and locate work-related information using computers and/or point-of-sale systems.
• Stand, sit, or walk for extended periods or an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and objects exceeding 25 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces, and over sloping, uneven, or slippery surfaces, including stairs and service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

About the Team

The Ritz-Carlton, part of Marriott International, is known for delivering exceptional luxury service. The team operates under the "Gold Standards," which guide daily operations and emphasize creativity, thoughtfulness, and compassion. As a member of this team, you will learn and exemplify these standards, including the Employee Promise, Credo, and Service Values, contributing to a culture that drives success and maintains the brand's reputation as a global leader in luxury hospitality.

Experience Required

This role requires 0-1 years of relevant experience.