AV Technician

About FAENA

FAENA is a member of the Accor network, a global hospitality group encompassing over 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations. The company fosters an environment that values individual contributions and offers numerous opportunities for professional development and advancement. FAENA is committed to responsible hospitality, ensuring every interaction creates a positive and memorable impact for guests, colleagues, and the planet.

The Role: AV Technician

FAENA is seeking an AV Technician to deliver seamless, high-quality audio-visual services across its resort in Saudi Arabia. This full-time role is crucial for supporting luxury events, conferences, weddings, entertainment venues, and VIP guest requirements. The AV Technician ensures all AV systems operate flawlessly, upholding the high standards expected within a five-star hospitality environment.

Key Responsibilities

• Set up, operate, and dismantle professional AV equipment for meetings, conferences, weddings, gala dinners, and live entertainment.
• Operate sound, lighting, and video systems during live events with precision and attention to detail.
• Ensure optimal performance of microphones, speakers, mixers, lighting consoles, LED walls, projectors, and display screens.
• Provide discreet, professional on-site technical support for VIP guests and high-profile events.
• Anticipate event requirements and proactively address AV needs before and during functions.
• Troubleshoot technical issues quickly and effectively to minimize any guest impact.
• Maintain AV equipment to five-star standards of cleanliness, safety, and functionality.
• Collaborate closely with Events, Banquets, Entertainment, IT, and external vendors.
• Support conference rooms, boardrooms, in-room AV systems, and resort-wide digital displays.
• Maintain accurate inventory records and report maintenance or replacement needs.
• Adhere strictly to resort brand standards, health, and safety regulations.

Required Experience and Attributes

• 0-1 years of experience in audio-visual technical support or a related field.
• Demonstrated ability to operate and troubleshoot a range of professional AV equipment.
• Professional appearance and behavior consistent with a luxury hospitality environment.
• Ability to remain calm and confident under pressure.
• Proactive, reliable, and results-oriented approach to work.
• High level of integrity and accountability.

Work Environment

This is a full-time position based in Saudi Arabia, operating within a dynamic luxury resort setting. The role involves working closely with various departments to ensure the seamless execution of events and the optimal performance of all audio-visual systems.

Join Our Team

Become a part of a team dedicated to delivering exceptional guest experiences and contributing to a vision of responsible hospitality.