Cluster Sales Coordinator Saudi national

About the Role

St. Regis is seeking a Cluster Sales Coordinator to join their team. This is a full-time position for a Saudi national, requiring 0-1 years of experience. The role involves providing comprehensive administrative and sales support to the Sales & Marketing department, ensuring efficient operation and strong client relationships.

Key Responsibilities

• Perform general office duties including filing, sending emails, typing, faxing, and copying to support Sales & Marketing operations.
• Prepare sales-related documents such as proposals, contracts, and banquet event orders throughout the sales process.
• Promote internal and external awareness of the brand image.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques to maximize revenue while maintaining guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (*, commissions, leads, third parties) within sales software.
• Answer guest questions regarding property facilities and services, including hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.

Operational Standards and Conduct

• Adhere to all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address service needs, and express genuine appreciation.
• Communicate professionally and clearly, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• Education: High school diploma or *** equivalent.
• Experience: 0-1 years of relevant experience.
• Supervisory Experience: No supervisory experience is required for this role.
• License or Certification: None specified.

Physical Demands

• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.