Cluster Sales Coordinator Saudi national

About the Role

St. Regis Hotels & Resorts is seeking a Cluster Sales Coordinator to join their team in the Red Sea region. This is a contract position suitable for a Saudi national with 0-1 years of experience. The role involves providing comprehensive administrative and sales support to the Sales & Marketing department, ensuring efficient operations and maintaining strong client relationships.

Key Responsibilities

• Perform general office duties including filing, sending emails, typing, faxing, and copying to support Sales & Marketing.
• Prepare sales-related documents such as proposals, contracts, and banquet event orders throughout the sales process.
• Promote awareness of the brand image both internally and externally.
• Gather materials and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques to maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information (*, commissions, leads, third parties) within sales software.
• Answer guest questions regarding property facilities and services, including hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to respond to questions and requests.

Operational Standards and Professional Conduct

• Adhere to all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing service needs, and expressing genuine appreciation.
• Communicate professionally and clearly, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals, and responding appropriately to employee concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Physical Requirements

• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Experience

• Education: High school diploma or *** equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience required.
• License or Certification: None required.