Engineer III

About the Role

The Ritz-Carlton Hotel Company, *** is seeking an Engineer III to join its team in the Red Sea region. This full-time position requires 2-5 years of relevant experience and focuses on maintaining the high standards of luxury and service that define Ritz-Carlton establishments globally. The role involves ensuring operational excellence and applying established standards such as the employee promise, credo, and service values.

Key Duties and Responsibilities

• Respond to and process customer repair requests, resolving maintenance issues with minimal supervision.
• Perform preventive maintenance on tools and equipment, including cleaning and lubrication, and conduct visual inspections.
• Transport equipment and identify, locate, and operate all equipment shut-off valves.
• Maintain required maintenance inventory and order necessary parts and supplies.
• Communicate daily activities and issues to other teams using approved standards and programs.
• Perform highly complex repairs to physical property, electrical systems, plumbing, mechanical equipment, air conditioners, refrigeration systems, and pool heaters, ensuring compliance with company standards and codes.
• Troubleshoot and repair various types of equipment, plumbing, and electrical systems, including lamps, HVAC appliances, and internet devices.
• Utilize the lockout/tagout system before performing maintenance work.
• Perform advanced mechanical, electrical, and plumbing (MEP) troubleshooting for the hotel.
• Train and mentor other engineers as needed, and perform Service Engineer responsibilities, including readings and rounds.

General Responsibilities

• Adhere to all company policies and procedures, report maintenance issues, hazardous conditions, accidents, and injuries, and complete safety training.
• Maintain a clean and professional appearance, ensure confidentiality of proprietary information, and protect company assets.
• Greet guests according to company standards, anticipate service needs, assist disabled individuals, and express appreciation.
• Meet quality requirements and standards.
• Develop positive professional relationships with peers, collaborate to achieve goals, and respond appropriately to employee issues.
• Communicate clearly and courteously.
• Move, lift, carry, push, pull, and place objects weighing less than 50 pounds (* kg) independently, and heavier objects with assistance.
• Ascend and descend stairs, service ramps, and ladders, and reach objects overhead and below knees.
• Utilize computers for work-related information.
• Perform other reasonable job duties as requested.

Required Qualifications

• High school diploma or equivalent, with professional or technical experience.
• Extensive experience and training in general maintenance, electricity or refrigeration, inventory and parts ordering, and interior/exterior surface preparation and painting.
• At least 2 years of hotel engineering/maintenance experience.
• Valid driver's license.
• Universal Chlorofluorocarbon (CFC) certification.
• Compliance with applicable state and federal certification and/or licensing requirements.

Required Skills

• High-level blueprint and standard electrical diagram reading skills for plumbing and HVAC.
• Above-average skills in engineering operations and strong general mechanical aptitude.
• Above-average skills in at least three of the following categories, and basic skills in the others: air conditioning and refrigeration, electricity, mechanics, plumbing, pneumatic and electronic systems and controls, carpentry and finishing, kitchen equipment, vehicles, energy conservation, and general building management.
• Strong knowledge and skills in the safe use of hand and power tools and other materials for repair and maintenance tasks.
• In-depth knowledge of all engineering computer programs related to preventive maintenance, energy management, and other systems, including interacting devices.

Work Environment

The Ritz-Carlton Hotel Company, *** fosters an inclusive environment where diverse cultures, skills, and experiences are valued. As part of the Marriott International portfolio, the company is committed to equal employment opportunities and preventing discrimination. This role offers the opportunity to contribute to a global luxury hospitality brand and work within a supportive international team.