Food Services Supervisor

About the Role

Edition is seeking a Food Services Supervisor to join their team in the Red Sea region. This full-time role involves ensuring consistent teamwork to deliver optimal service and meet client needs, while also overseeing operational tasks and staff performance within food service areas. The supervisor will play a key role in maintaining service quality, safety, and inventory management.

Key Responsibilities

• Ensure cohesive teamwork to provide optimal service and client satisfaction.
• Monitor staff appearance and attire, addressing any discrepancies.
• Manage opening and closing duties, including setting up supplies, cleaning equipment and areas, and securing premises.
• Oversee storage areas, ensuring adherence to FIFO principles and cleanliness.
• Complete scheduled inventory documents and order necessary supplies.
• Monitor dining room availability, service quality, and client safety and well-being.
• Submit work orders for maintenance repairs.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, serving as a role model for Fair Treatment Guarantee/Open Door Policy procedures.
• Adhere to all brand safety policies and procedures, reporting maintenance issues, hazards, accidents, or injuries.
• Maintain a clean and professional uniform and appearance.
• Protect company assets and proprietary information.
• Support colleagues with dignity and respect, contributing to team goals and quality assurance standards.

Physical Requirements

• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds (* kg) without assistance.
• Stand, sit, or walk for extended periods or an entire shift.
• Read and visually verify information in various formats (*, small print).
• Visually inspect tools, equipment, and machinery (*, to identify defects).
• Grasp, turn, and manipulate objects of various sizes and weights requiring fine motor skills and eye-hand coordination.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move through narrow, confined, or elevated spaces, and ascend/descend stairs and service ramps.

Communication and Service Standards

• Welcome and acknowledge all guests according to company standards.
• Communicate with others using clear, appropriate, and professional language, and answer telephones using proper etiquette.
• Listen and respond appropriately to guest and employee concerns.
• Perform all other duties as requested by management that are consistent with the position.

Qualifications and Requirements

• Education: High school diploma or equivalent.
• Related Work Experience: A minimum of 2 years of related work experience.
• Supervisory Experience: A minimum of 1 year of supervisory experience.
• Licenses or Certifications: None required.

Work Environment

This is a full-time position requiring adherence to safety training and certifications. The role involves working within a team environment, supporting colleagues, and maintaining high standards of service and operational efficiency.