Kitchen Supervisor

📣 إعلان

منذ ساعتين تقريبا

	نوع العقد	دوام كامل
	طبيعة الوظيفة	بالموقع
	الموقع	الرياض

وصف الوظيفة

About the Role

Apparel Group is seeking a Shift Supervisor to join their team in Riyadh, Saudi Arabia. This full-time operational role involves supervising team member activities during shifts to ensure adherence to standards related to personnel, product quality, store cleanliness, and guest experience.

Key Responsibilities

Lead by example, demonstrating respect for team members and guests, and address immediate issues during shifts.
Provide ongoing direction to team members, foster a positive work environment, and motivate them to achieve goals.
Train, orient, and monitor new team members, reporting performance to the Store Manager.
Ensure optimal team member coverage and work various positions during busy periods to maintain service levels.
Reinforce positive hospitality behaviors, respond to guests in a friendly and urgent manner, and resolve service complaints effectively.
Comply with and enforce all operating standards, ensuring proper merchandising and stocking of products and packaging.
Manage shift cash procedures and maintain operational efficiency using the work schedule.
Supervise team members to ensure completion of primary and secondary duties, and enforce all store policies (*, cash, meal breaks, food safety).
Stay informed on new product launches, promotions, and discount schemes.
Assist the Store Manager in driving sales and transactions during shifts.
Complete all required shift documentation, such as waste records, manager walk-throughs, and store checklists.
Escalate any issues or problems to the immediate superior.

Health and Safety Compliance

Understand and follow safe work practices and procedures, including the use of personal protective equipment.
Report all injuries, illnesses, accidents, unsafe conditions, security incidents, and any contravention of health and safety legislation to the Store Manager or Area Manager.
Ensure health and safety policies are followed during the shift, including documentation and reporting of work-related incidents.

Cashiering and Equipment Supervision

Supervise and ensure that technical equipment in stores is in working condition.
Count cash in the till at the beginning of shifts to ensure accuracy and adequate change.
Process payments via cash, credit cards, vouchers, or automatic debits as required.
Issue receipts, refunds, or change to customers accurately.
Maintain clean and orderly checkout areas.