Guest Experience Expert (Saudi Only)

About the Role

Le Meridien is seeking a Guest Experience Expert to join its team. This full-time role focuses on creating memorable and unique experiences for guests throughout their stay, moving beyond standard check-in and check-out procedures. The position is open to Saudi nationals only and requires 0-1 years of experience.

Key Responsibilities

• Delivering a range of services to guide guests through their entire stay.
• Processing operational needs and addressing guest requests.
• Completing necessary reports and sharing highlights of the local area.
• Ensuring all transactions contribute positively to the overall guest experience.
• Maintaining a safe workplace and adhering to company policies and procedures.
• Protecting company assets, upholding quality standards, and maintaining confidentiality.
• Ensuring professional appearance, uniform, and communication.

Physical Requirements

• Ability to stand, sit, or walk for extended periods.
• Capability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Qualifications and Experience

• Education: High school diploma or *** equivalent.
• Related Work Experience: No related work experience required.
• Supervisory Experience: No supervisory experience required.
• License or Certification: None required.

About Le Meridien

Le Meridien, part of Marriott International, draws inspiration from the era of glamorous travel, celebrating cultures through a distinctly European spirit. The brand focuses on providing authentic, chic, and memorable service and experiences for guests who appreciate moments of connection and savouring their destination. Le Meridien is committed to non-discrimination and fostering an environment where the unique backgrounds of its associates are valued.