Housekeeping Attendant

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Housekeeping Attendant for a full-time position in the Red Sea region. This role involves maintaining the cleanliness and order of guest rooms and public areas, ensuring adherence to the company's "Gold Standards" of luxury service.

Key Responsibilities

• Respond promptly to requests from guests and other departments.
• Prepare and transport carts with necessary supplies to assigned areas.
• Enter guest rooms following established procedures, ensuring vacancy before entry.
• Replace guest amenities and supplies, and change dirty linens and terry with clean items.
• Make beds, fold terry, and clean bathrooms.
• Remove trash, dirty linen, and room service items from rooms.
• Verify the presence and working order of all in-room appliances.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets and perform floor care duties in guest rooms and hallways.
• Follow all company safety and security policies; report maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications, and properly store flammable materials.
• Maintain a clean and professional uniform and personal appearance, and ensure confidentiality of proprietary information.
• Welcome and acknowledge guests according to company standards, anticipate service needs, and assist individuals with disabilities.
• Communicate professionally and support team goals to ensure adherence to quality expectations.

Physical Requirements

• Ability to move, lift, carry, and place objects weighing up to 25 pounds without assistance, and over 25 pounds with assistance.
• Capability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for extended periods across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Qualifications and Experience

• Education: No high school diploma or *** equivalent is required.
• Related Work Experience: No prior related work experience is required.
• Supervisory Experience: No supervisory experience is required.
• License or Certification: None required.

Company Culture

The Ritz-Carlton, part of Marriott International, is committed to being an equal opportunity employer. The company values and celebrates the diverse backgrounds, cultures, talents, and experiences of its associates. The Ritz-Carlton operates on "Gold Standards," which guide daily operations and foster an environment where associates are empowered to be creative, thoughtful, and compassionate. Joining The Ritz-Carlton means becoming part of a global team dedicated to delivering excellence in luxury hospitality.