Satellite SPO Assistant Manager📣 إعلان

About the Role

stc is seeking a Satellite SPO Assistant Manager to join its team. This full-time role is central to managing and optimizing the performance of GEO, MEO, and LEO satellite networks. The primary objective is to ensure exceptional service quality, optimal capacity, operational efficiency, and a superior customer experience across all satellite-enabled services.

Core Responsibilities and Network Performance

The Satellite SPO Assistant Manager is responsible for establishing robust performance standards, conducting in-depth trend analysis, and spearheading optimization initiatives. This role involves coordinating corrective actions to significantly enhance network reliability, utilization, and compliance with Service Level Agreements (SLAs), all while adhering to established business policies and procedures.

• Establish and standardize satellite-enabled network performance management processes across STC Group, including unified KPI/KQI/SLA definitions, measurement methodologies, thresholds, and formula validations to support effective service assurance and optimization.
• Analyze GEO/MEO/LEO network and service performance trends across domains to identify degradations, conduct performance assessments, recommend optimization initiatives, and support long-term service improvement plans.
• Prepare and maintain periodic performance dashboards and reports covering satellite network health, availability, utilization, latency, service quality, and customer experience KPIs, while ensuring vendor/MSP compliance and regulatory (CST) reporting requirements.
• Conduct regular GEO/MEO/LEO network and service performance audits, including KPI/KQI validations, and service quality assessments, to proactively identify customer experience and operational performance gaps.
• Support and coordinate RCA activities related to satellite service performance degradations, ensuring proper escalation, corrective actions, and restoration follow-up with relevant stakeholders.
• Provide architectural recommendations and blueprint inputs to support medium- and long-term satellite network performance enhancements in coordination with infrastructure planning and design teams.

Advanced Satellite Optimization

A critical aspect of this role involves implementing advanced optimization strategies across various facets of satellite operations to maximize efficiency and performance.

• Optimize GEO/MEO/LEO satellite routing and beam management dynamically to ensure optimal coverage, minimize latency, and maximize throughput.
• Optimize capacity and load balancing across GEO/MEO/LEO constellations to efficiently distribute traffic, reduce congestion, and maintain SLA compliance.
• Enhance inter-satellite link (ISL) optimization to improve mesh network efficiency, reduce hop counts, and lower propagation delays for Sat-based services.
• Conduct continuous RF spectrum optimization to mitigate interference, optimize bandwidth allocation, and ensure efficient spectrum utilization in GEO/MEO/LEO bands.
• Optimize ground station selection and handover mechanisms to ensure seamless connectivity as LEO satellites move in and out of coverage areas.

Qualifications and Experience

Candidates for this position should possess a strong background in telecommunications and satellite services infrastructure.

• Years of Experience: Above 5 years of experience in a related discipline, with a preferred range of 5-10 years.
• Nature of Experience: Prior experience in Satellite Services Infrastructure within the Telecommunication industry is required.
• Education: A Bachelor's Degree in Telecommunications Engineering or a related Engineering field.

Application Process

Interested candidates are encouraged to apply for this challenging and rewarding opportunity at stc.