Team Leader

About the Role

Sharaf DG is seeking a Team Leader to join their team. This full-time position is critical for achieving sales targets and maintaining high service standards within the store. The Team Leader will play a key role in driving individual and team performance while ensuring customer satisfaction.

Role Purpose

The primary purpose of this role is to ensure the achievement of sales targets for the store and uphold the service standards set by Sharaf DG. This involves direct contribution to sales, effective management of product displays, and maintaining inventory accuracy.

Key Responsibilities

• Achieve individual sales, invoice, extended warranty (EW), and accessories/productivity targets.
• Provide effective solutions to customer queries and requirements.
• Maintain thorough knowledge of products within the assigned department.
• Manage the designated area under the "My Area My Responsibility (MAMR)" principle.
• Ensure the display logic, planogram, and placards are maintained accurately.
• Conduct perpetual inventory counts.
• Maintain cleanliness within the area of responsibility.

Required Experience

Candidates for the Team Leader position should possess 4-6 years of relevant experience in a similar role, demonstrating a proven track record in sales and customer service within a retail environment.

Work Type

This is a full-time position, requiring dedicated presence and commitment to store operations and sales objectives.

Application Information

The salary for this position will be discussed during the interview process. Interested candidates are encouraged to apply to contribute to Sharaf DG's sales and service excellence.