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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Hafuf

About the Automotive Painter Role

Abdul Latif Jameel, a diversified business conglomerate with a significant presence across the Middle East, North Africa, and Turkey (MENAT region), is seeking a skilled Automotive Painter for its operations in Al Hufuf, Eastern Province, Saudi Arabia. With a legacy of over 75 years, the company is recognized for its strong partnerships with leading global brands and extensive automotive expertise. This full-time position is crucial to the company's commitment to delivering exceptional after-sales services and maintaining high standards of customer satisfaction.

Role Purpose and Responsibilities

The Automotive Painter will perform paint repair services and related tasks to achieve targets in customer satisfaction and gross service sales. This role requires adherence to the company's mission, vision, values, and standard operating procedures. Key responsibilities include executing paint repairs as per customer requests, conducting preliminary vehicle inspections to assess damage, and participating in the resolution of technical problems with assistance from team leaders. The painter will also be responsible for after-sales duties, ensuring compliance with company policies and procedures, and maintaining high guest satisfaction through quality after-sales body and paint activities.

  • Perform paint repair services and related works to meet customer satisfaction and gross service sales targets, adhering to company standards.
  • Execute paint repairs under the supervision of the Chief Technician, ensuring timely delivery and cost adherence.
  • Conduct preliminary vehicle inspections to assess damage and necessary repairs.
  • Collaborate with team leaders to resolve high-technical problems related to body and paint repairs.
  • Ensure all after-sales activities comply with company policies and procedures.
  • Coordinate with the Job Controller to input accurate data and update vehicle delivery status for productivity analysis.
  • Receive and understand technical information and updates to enhance technical skills.
  • Support center after-sales marketing campaigns and adapt to business strategies to achieve targets.
  • Ensure the proper use of service facilities, tools, and equipment in accordance with safety and company policies.
  • Execute assigned activities according to standard operating procedures to achieve operational targets.

Qualifications and Experience

The ideal candidate will possess a minimum of 2 years of experience in a service-related role. A High School Diploma or equivalent is required.

  • Minimum of 2 years of experience in a service-related role.
  • High School Diploma or equivalent.

Required Skills and Aptitudes

Successful candidates will demonstrate a range of skills essential for effective performance in this role.

  • Time Management: Ability to manage one's own time and the time of others effectively.
  • Active Learning: Aptitude for understanding the implications of new information for current and future problem-solving and decision-making.
  • Stress Tolerance: Capacity to accept criticism and handle high-stress situations calmly and effectively.
  • Achievement/Effort: Drive to establish and maintain personally challenging achievement goals and exert effort toward mastering tasks.
  • Problem Sensitivity: Skill in identifying when something is wrong or likely to go wrong, without necessarily solving the problem.
  • Inductive Reasoning: Ability to combine pieces of information to form general rules or conclusions.
  • Inter-Personal Relationship: Competence in dealing with and working with people, and compromising diverse views and opinions.
  • After Sales Related Skills: Proficiency in being persuasive, dealing with stress, patient, and persistent.

Work Location and Type

This full-time position is based in Al Hufuf, Eastern Province, Saudi Arabia.

Application Information

The application period for this position closes in 7 days.

Requirements

  • Requires 2-5 Years experience

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