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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join Kempinski Hotels as a Night Receptionist!

As an integral member of our Rooms Division and Front Office team, the Night Receptionist plays a vital role in ensuring our guests have a memorable experience from check-in through check-out. Your friendly and caring demeanor is essential in making a great first and last impression on our guests, aligning with Kempinski's commitment to exceptional service and Leading Quality Assurance (LQA) standards.

Key Responsibilities:
  • Check-in and check-out guests in a friendly manner according to our procedures.
  • Maintain LQA results above 85%.
  • Register guests, assign rooms, and accommodate special requests.
  • Verify guest's payment methods and follow credit-checking procedures.
  • Process guest account settlements and issue invoices upon departure.
  • Handle front office cash transactions and balance cash floats at shift end.
  • Address all guest requests with professionalism, whether in person or via telephone.
  • Coordinate with housekeeping regarding room status updates.
  • Stay informed about hotel services and daily activities.
  • Maintain cleanliness of the working area.
Additional responsibilities may be assigned based on business needs.

Join us in delivering a luxurious experience to our guests, and be part of a globally recognized brand synonymous with elegance and high-quality service.

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
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Kempinski Hotels

About Kempinski Hotels

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