Receptionist📣 Job Ad
in Sofitel12 days ago
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Al Khobar |
Join the Sofitel Al Khobar The Corniche Team!
As a Front Desk Agent at our luxurious 5-star hotel, you will be the first point of contact for our guests, offering exceptional service in an environment that values hospitality. Your role is pivotal in ensuring guests feel welcomed and valued during their stay.
Key Responsibilities:
Qualifications:
As a Front Desk Agent at our luxurious 5-star hotel, you will be the first point of contact for our guests, offering exceptional service in an environment that values hospitality. Your role is pivotal in ensuring guests feel welcomed and valued during their stay.
Key Responsibilities:
- Greet and respond to guest requests while providing top-notch service.
- Manage check-in and check-out processes, collect payments, and settle accounts according to established standards.
- Handle restaurant take-away orders accurately.
- Enhance guests' experiences by taking initiative and personalizing service.
- Promote hotel facilities and look for opportunities to up-sell.
- Adhere to all hotel and departmental policies and procedures, including health and safety protocols.
Qualifications:
- Proficiency in English (verbal and written), knowledge of a second language is a plus.
- Prior customer-related experience preferred.
- Strong interpersonal skills and problem-solving abilities.
- Highly responsible and reliable in a fast-paced environment.
- Ability to perform well under pressure.
Requirements
- Open for all nationalities
- Requires 0-1 Year experience