Receptionist

A receptionist is required for the salon who has the ability to interact with clients and has a good appearance.

Well-groomed, committed to work hours, eloquent in speaking.

Join Kempinski Hotels as a Spa Receptionist!
Located in Al Khobar, Saudi Arabia, this position is your opportunity to contribute to a leading luxury hospitality brand. As a Spa Receptionist, you will play a vital role in our Spa & Recreation department, ensuring exceptional service for our guests.

Key Responsibilities:

• Manage reception duties including food and beverage offerings, retail operations, and housekeeping.
• Respond professionally to guests' bookings and inquiries.
• Promote and up-sell spa services and retail products.
• Abide by spa's Standard Operating Procedures (SOPs) and policies.
• Maintain extensive knowledge of spa treatments and services.
• Record reservations and manage the appointment schedule.
• Perform confirmation calls and manage check-ins and check-outs.
• Update client profiles and prepare daily reports.
• Promote other resort activities.
• Handle guest queries and complaints discreetly and professionally.
• Ensure a clean and organized working environment.

Qualifications:
A proactive attitude and a commitment to delivering high-quality service will be essential for success in this role. Your ability to maintain discretion and confidentiality in communications with guests will help us uphold our standards of luxury.