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Customer Complaints Clerk📣 Job Ad
in Alhazm Industrial Equipment Company
11 days ago
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Salary | 4,000 SR / Month | |
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Dammam |
Join Al-Hazm Industrial Equipment Foundation as a Customer Service Specialist and enjoy the opportunity to develop your skills in a professional work environment.
In this role, you will be responsible for:
Job Requirements:
• You must have a bachelor's degree in advertising, marketing communications, public relations, or customer service.
• Advanced customer service, investigation, and quality assurance skills.
Additional Information:
• The job requires working 6 days a week with flexible working hours.
• The expected salary ranges between 4000 and 5000 Saudi Riyals.
• Knowledge of the English language is preferred.
In this role, you will be responsible for:
- Establishing and defining performance indicators and quality standards in customer service.
- Participating in the development of customer service procedures and manuals.
- Implementing programs to enhance the quality of customer service systems.
- Analyzing data to identify strengths and weaknesses in customer services.
- Preparing documents and reports related to customer service.
Job Requirements:
• You must have a bachelor's degree in advertising, marketing communications, public relations, or customer service.
• Advanced customer service, investigation, and quality assurance skills.
Additional Information:
• The job requires working 6 days a week with flexible working hours.
• The expected salary ranges between 4000 and 5000 Saudi Riyals.
• Knowledge of the English language is preferred.
Requirements
- Open for all nationalities
- Requires 0-1 Year experience