Digital Marketing Specialist📣 Job Ad
in Tamweel Aloula - تمويل الأولىabout 14 hours ago
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Dhahran |
Join our dynamic team as a Digital Retail Sales Manager. At Tamweel Aloula, you play a crucial role in leading our digital sales efforts and ensuring an exceptional customer experience. Your responsibilities will include:
- Team Management:
- Recruit, train, and manage a team of digital sales representatives.
- Set clear performance goals and KPIs for the team.
- Provide coaching and mentoring to enhance team performance.
- Monitor calls and digital interactions to maintain quality standards.
- Sales Strategy and Execution:
- Develop and implement digital sales strategies to achieve targets.
- Collaborate with marketing teams to align campaigns and promotions with sales efforts.
- Analyze customer data and sales metrics to identify opportunities for growth.
- Performance Monitoring:
- Track and report on the team’s sales performance and metrics.
- Ensure the team meets or exceeds monthly and quarterly sales targets.
- Identify areas for improvement and adjust strategies as needed.
- Generate regular reports for senior management on sales progress.
- Customer Relationship Management:
- Ensure high levels of customer satisfaction through effective communication and service.
- Handle escalated customer issues and provide solutions.
- Maintain strong relationships with key clients and stakeholders.
- Collaboration and Innovation:
- Work closely with cross-functional teams such as marketing, product development, Risk, Finance, and IT.
- Stay informed on industry trends and competitor activities.
- Innovate and implement new techniques for effective digital sales.
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven experience in digital sales within the financial services sector (35 years in a management role).
- Strong leadership and motivational skills.
- Excellent communication and interpersonal skills.
- Proficiency in fintech core systems and digital sales tools.
- Analytical mindset with problem-solving abilities.
Requirements
- Open for all nationalities
- Requires 0-1 Year experience