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SalarySalary 4,000 SR / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJazan
Job Title: Customer Service Specialist

Job Description: Tihama Asir Recruitment Company is looking for a qualified Customer Service Specialist to join its team. You will be responsible for setting and defining performance indicators and standards necessary to provide high-quality customer service. Your main tasks include participating in developing customer service procedures and analyzing customer satisfaction data to ensure an improved customer experience.

Main Responsibilities:
  • Conduct studies and analyses to determine performance indicators in customer service.
  • Develop innovative programs to ensure meeting customer expectations.
  • Analyze information to identify strengths and weaknesses in customer service systems.
  • Prepare documentation and reports related to the service and provide recommendations.

Required Qualifications:
  • Bachelor's degree in related fields.
  • Certifications such as MCSE, MOS, and CCNA are preferred.

Required Skills:
  • Advanced experience in customer service.
  • Strong quality assurance skills.
  • Ability to prepare reports and analyze data.
  • Consultative skills and customer experience management.

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
Tahama Asir Company for Recruitment

About Tahama Asir Company for Recruitment

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