Restaurant Manager

• Manage customer service efforts to enhance customer satisfaction.
• Hire and train staff effectively.
• Maintain clear communication with team members.
• Oversee food and beverage operations.
• Ensure compliance with health and safety regulations.
• Manage financial aspects such as budgeting and inventory control.

• Strong customer satisfaction and customer service skills.
• Experience in hiring and team management.
• Excellent communication skills.
• Knowledge of food and beverage operations.
• Outstanding leadership and organizational skills.
• Able to work independently and lead a team.
• Previous experience in restaurant management is a plus.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.

We are looking for
Customer Service Center Manager (Call Center)

to work at ( Ta'ahod Company for Information Technology)


with at least 3 years of experience in managing call centers and customer service, with a high ability to lead and develop performance. The manager will be responsible for managing and developing the customer service team and ensuring the achievement of key performance indicators (KPIs) and improving the quality of service provided. The job holder will perform the following tasks:

• Developing operational plans and customer service strategies
• Managing and training the team and motivating them to achieve goals
• Analyzing data and preparing regular reports on the center's performance
• Developing work procedures and improving process efficiency
• Handling escalated customer complaints and ensuring resolution
• Coordinating with other departments to improve customer experience
• Monitoring call quality and evaluating employee performance
• Managing budgets and achieving the center's financial goals