Call Center Agent📣 Job Ad

Join Our Team as a Call Agent!

We are seeking a dedicated Call Agent to join our dynamic team at Abdul Latif Jameel Services LTD CO in Jeddah. This full-time, on-site role is perfect for individuals who thrive in a fast-paced environment and enjoy assisting customers.

Responsibilities:

• Handle inbound and outbound calls.
• Respond to customer inquiries and resolve issues efficiently.
• Provide information about products and services.

Qualifications:

• Fluency in English.
• Excellent verbal and written communication skills.
• Strong customer service skills with the ability to manage difficult customers.
• Proficiency in using computer systems and various software applications.
• Previous experience in a call center or customer service role is a plus.

Join Our Team in Baytoti as a Call Center Agent in Jeddah!
We are seeking dedicated and motivated individuals for the position of Call Center Agent. This is a fantastic opportunity to be part of a dynamic team where you can enhance your skills and work in a fast-paced environment.

Job Requirements:
- Must be a Saudi national.
- Full dedication to work; candidates should not be enrolled in any studies.
- Immediate hiring upon meeting the requirements.

Salary:
- Monthly salary of 4320 SR plus additional financial incentives.

If you are looking for a rewarding job that offers growth and development, apply now!

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

About Us
Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are driven by the core values of Respect, Responsibility, Passion, and Collaboration. These principles shape how we deliver exceptional experiences for our guests and create a supportive, dynamic environment for our team members.

The Role
As the Human Resource Manager, you will play a pivotal role in shaping and nurturing the workplace culture of our hospitality operation. You will be responsible for managing the full spectrum of human resource functions, including recruitment, employee relations, training, performance management, and compliance. Reporting directly to the General Manager, you will collaborate with department leaders to ensure that HR strategies align with business objectives and support the overall success of the property.

Key Areas of Responsibilities

• Recruitment & Onboarding: Oversee the recruitment process for all positions and lead the onboarding process.
• Employee Relations & Engagement: Foster a positive and inclusive workplace culture and act as a trusted advisor to team members.
• Training & Development: Develop comprehensive training programs that promote both professional and personal growth for team members.
• Performance Management: Lead the performance management process and support department heads in addressing performance issues.
• Compensation & Benefits: Ensure the competitiveness of the compensation structure and manage the payroll process.
• Compliance & Policies: Ensure compliance with local labor laws and communicate company policies.
• Team Member Wellbeing & Support: Implement programs that support wellbeing, health, and work-life balance initiatives.
• Diversity & Inclusion: Champion diversity and inclusion initiatives across the organization.
• HR Reporting & Analytics: Oversee key HR metrics and present reports to senior leadership.
• Health & Safety Compliance: Collaborate with the Health & Safety team to ensure adherence to safety regulations.
• Succession Planning: Work with senior leadership to identify key roles for succession planning.

Qualifications and Standards
To succeed in this role, candidates should possess:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 510 years of experience in human resources management, with at least 3 years in a leadership role within the hospitality industry.
• Strong leadership skills and excellent interpersonal skills.
• In-depth knowledge of HR best practices and compliance.
• Strong verbal and written communication skills.
• High degree of professionalism and confidentiality.
• Cultural sensitivity and ability to manage a diverse workforce.

In Return, What We Offer
Exciting opportunities for personal and professional development, competitive compensation, health insurance, and a supportive and inclusive work environment.

Join us in becoming a part of this exciting journey.