Call Center Agent📣 Job Ad

About the Role:
We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The ideal candidate will be the first point of contact for our customers, providing exceptional service and support through various communication channels.

Key Responsibilities:

• Handle customer inquiries via phone, email, chat, or in person in a professional and timely manner.
• Resolve customer complaints and issues with empathy and efficiency.
• Provide accurate information about products and services.
• Process orders, forms, and requests.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with other departments to ensure customer satisfaction.

Requirements:

• Bachelor’s degree.
• Fresh graduate or Proven experience in a customer service role is plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment.
• Proficiency in using computers and customer service software.

What We Offer:

• 5000sr salary package.
• Medical insurance.
• Flexible shift.
• Supportive team environment.
• Opportunities for growth and development.

Join Our Team in Baytoti as a Call Center Agent in Jeddah!
We are seeking dedicated and motivated individuals for the position of Call Center Agent. This is a fantastic opportunity to be part of a dynamic team where you can enhance your skills and work in a fast-paced environment.

Job Requirements:
- Must be a Saudi national.
- Full dedication to work; candidates should not be enrolled in any studies.
- Immediate hiring upon meeting the requirements.

Salary:
- Monthly salary of 4320 SR plus additional financial incentives.

If you are looking for a rewarding job that offers growth and development, apply now!

Join a Leading FMCG Company
We are seeking an experienced and results-driven Associate Manager Trade Marketing to join our team in Jeddah, Saudi Arabia. In this role, you will lead the execution of innovative trade strategies to enhance retail implementation and drive sales performance.

Key Responsibilities:

• Develop and implement trade marketing strategies to support category growth.
• Localize brand and category plans for various channels and retailers based on insights.
• Execute in-store fundamentals such as planograms and promotions.
• Lead the creation of the Shopper Master Booklet covering the 5Ps.
• Collaborate with sales teams to align and execute trade initiatives successfully.
• Adapt merchandising strategies based on specific market and channel needs.
• Partner with local retailers for in-store project activations.
• Support product launches and ensure visibility at retail.
• Track and analyze trends and competitor activities.
• Monitor ROI of in-store activities and share insights for improvement.

Ideal Candidate Profile:

• 4+ years of experience in Trade Marketing or Key Account Management within FMCG.
• Strong understanding of shopper behavior and trade execution in KSA.
• Excellent leadership skills for cross-functional initiatives.
• Fluent in English with strong communication skills.
• Highly organized with analytical capabilities.
• Results-driven with the ability to thrive in a fast-paced environment.
• Proficient in data usage to optimize trade strategies.