Call Center Agent

Education: Bachelor of Business Administration or related. Skills: Proficient in using computers. English language. Cooperation. Communication with clients. Organization and follow-up. Problem-solving. Attention to detail and precision. Report preparation. Politeness in conversation. Professional courses and certificates: Customer service skills - Personal skills development (communication - problem-solving). General job description: Opening accounts for clients, updating client information, responding to client inquiries, welcoming clients and explaining the company's services, marketing the company's services and attracting new clients, archiving client files. Job responsibilities: 1- Welcoming company clients and explaining the company's services. 2- Responding to client inquiries while the client is in the company or via phone, email, or social media platforms. 3- Opening accounts for clients at all company branches. 4- Regularly updating client information and communicating with clients to complete data updates. 5- Reviewing client data and completing any deficiencies in account openings. 6- Archiving client files and organizing the archive for easy access. 7- Marketing the company's services and attracting new clients. 8- Verifying client data for account openings. 9- Preparing periodic reports on customer service, new accounts, and closed accounts. 10 - Performing any other tasks related to their job responsibilities that may be required.