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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Our Team as a Call Center Agent!
At 2P Perfect Presentation, we are looking for a highly motivated and customer-oriented Call Center Agent to be part of our team in Jeddah, Saudi Arabia. As a Call Center Agent, you'll play a crucial role in handling customer inquiries and resolving issues while providing excellent customer service.

Key Responsibilities:
  • Answer inbound calls and respond to customer inquiries in a professional manner.
  • Provide accurate and timely information to customers, ensuring satisfaction.
  • Resolve customer complaints by investigating problems and developing solutions.
  • Follow up on unresolved issues to ensure customer satisfaction.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members for effective issue resolution.
  • Upsell products and services when appropriate.
  • Stay updated on product knowledge and company policies.
  • Adhere to call center scripts and guidelines to maintain service quality.
  • Meet or exceed call center performance metrics.

Requirements:
  • Previous experience in a call center or customer service role is preferred.
  • Excellent verbal and written communication skills in Turkish, French, Malay, and Urdu.
  • Strong problem-solving and decision-making abilities.
  • Ability to work in a fast-paced environment.
  • Strong attention to detail, multitasking, and prioritization skills.
  • Positive and professional attitude with flexibility to work in shifts.
  • Proficient in using call center software and applications.
  • Strong knowledge of customer service principles.

Requirements

  • Open for all nationalities
  • No experience required
Saud

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Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

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We are seeking an enthusiastic and detail-oriented Events Coordinator to join our dynamic team in Jeddah, Saudi Arabia. As an Events Coordinator, you will play a crucial role in planning, organizing, and executing a wide range of corporate events, ensuring seamless experiences for our clients and guests.

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Qualifications
  • Diploma in Tourism, Hospitality Management, or Events Management.
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  • Excellent verbal and written communication skills in English.
  • Proficiency in MS Office suite, particularly Excel, Word, and PowerPoint.
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locationJeddah

1 day ago