Customer Complaints Clerk📣 Job Ad

Join Our Team as a Customer Services Specialist!
We are looking for a dedicated Customer Services Specialist to join our team at Dيوان الذهب للذهب والمجوهرات in جدة. This role is essential in ensuring our customers have a seamless experience when interacting with our company.

Responsibilities:

• Welcome and assist customers with explaining our services.
• Respond to customer inquiries in person, over the phone, via email, or through social media.
• Open customer accounts for all branches of the company.
• Regularly update customer data and communicate with customers to complete updates.
• Review customer data and ensure completeness for account openings.
• Archive customer files and organize documentation for easy access.
• Market our services and attract new customers.
• Verify customer data for account openings.
• Prepare periodic reports on customer service, new accounts, and closed accounts.
• Perform any other relevant tasks as required.

Requirements:

• Proficient in computer use.
• Strong attention to detail and observational skills.
• Good command of English.

Education: High school or equivalent.
Experience: Entry-level (less than 1 to 3 years of experience).

انضم إلى فريقنا المحترف في مركز طبي بمدينة جدة!
We are seeking a Customer Services Specialist to enhance our patient relations. In this role, you will be responsible for ensuring a positive experience for our patients while maintaining high standards of service.

Key Responsibilities:

• Manage patient inquiries and concerns.
• Assist patients with appointment scheduling and information.
• Utilize computer systems to maintain patient records and data.

Qualifications:

• Bachelor's degree in a relevant field.
• Minimum one year of relevant work experience.
• Proficient in computer usage.
• Good command of English.
• Excellent communication skills and ability to interact with customers.

If you meet the above requirements, we encourage you to apply by sending your CV with the job title in the subject line to C@************.