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SalarySalary 4,500 SR / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Joining the team at the Center for Mental Health Experts as a Customer Service Specialist
Our site is one of the leading providers of mental health services, and we strive to provide the highest quality of support and communication with our clients. We are looking for a qualified Customer Service Specialist to contribute to enhancing our experience.

Responsibilities:
  • Establishing and defining performance indicators and quality standards in customer service.
  • Participating in updating customer service procedures and guidelines.
  • Developing programs to prioritize the quality of services provided.
  • Analyzing data to identify strengths and weaknesses and improve service quality.

Qualifications Required:
  • Bachelor's degree in any of the following specialties: advertising and marketing communication, public relations, customer service, or executive secretarial.
  • Preferred professional certifications: MCSE, MOS, CCNA, Cambridge IT Skills, and HRD/HRMP certification.

Required Skills:
  • Advanced customer service skills.
  • Fluency in Arabic and English.
  • Able to prepare reports and analyze data.
  • Managing the customer experience and providing effective consultations.

Requirements

  • Females only
  • Females-only workplace
  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
Center of Medical Psychological Experts

About Center of Medical Psychological Experts

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