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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Emdad Al Khebrat as a Customer Service Representative!
We are looking for skilled individuals to manage high volumes of customer interactions, providing exceptional service and effective solutions.

Position: Customer Service Representative (Contact Center)
Location: Jeddah
Position Type: Full-time

Responsibilities:
  • Handle a high volume of inbound and outbound calls and online chats.
  • Identify customer needs and strive for one-contact resolution.
  • Utilize provided scripts for sales or customer support.
  • Act on feedback to improve call times.
  • Maintain accurate records of interactions.
  • Meet individual and team targets.

Qualifications:
  • Bachelor's Degree.
  • Strong verbal and written communication skills in English and Arabic.

Preferred Qualifications:
  • 6+ months of experience in a call center or related role.
  • Experience with CRM platforms is desirable.

Join us at Emdad Al Khebrat to become a part of our innovative team dedicated to enhancing business and human capital solutions.

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud
Emdad Al Khebrat

About Emdad Al Khebrat

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