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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Extensya as a Customer Service Representative!

We are excited to announce an opportunity for a dedicated Customer Service Representative in our call center located in Jeddah. At Extensya, we pride ourselves on our commitment to customer satisfaction and operational excellence.

About the Role:
As a Customer Service Representative, you will play a critical role in enhancing our client's customer experience. You will be the primary point of contact, assisting customers with their inquiries and ensuring their needs are met promptly and professionally. Your ability to communicate in both Arabic and English will be essential in this versatile role.

Key Responsibilities:
  • Handle customer inquiries effectively over the phone.
  • Maintain a professional demeanor and cultivate relationships with clients.
  • Work collaboratively in a team environment to meet service targets.
  • Utilize basic computer skills to manage customer interactions.

Requirements:
  • Proficient in English with the ability to communicate effectively in both Arabic and English.
  • Willingness to work on a rotational weekly shift schedule.
  • Availability to work 5 days a week.
  • Basic computer skills required.

Work Environment:
This position is on-site at the company’s office in Jeddah, providing a professional work environment within the call center industry. If you are looking to grow in a dynamic and supportive setting, we invite you to apply and join our team at Extensya.

Requirements

  • No experience required

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