

IT Support Technician📣 Job Ad
in The Orbit
1 day ago

Contract Type | Full-time | |
Workplace type | On-site | |
Location | Jeddah |
Join Al-Falak as an IT Support Specialist!
In this role, you will play a crucial part in managing and maintaining CX dashboards and analytics tools. You will ensure data integrity and real-time reporting for key CX metrics, providing technical support for SAP-related tasks within the CX scope.
Key Responsibilities:
Required Skills:
Education:
In this role, you will play a crucial part in managing and maintaining CX dashboards and analytics tools. You will ensure data integrity and real-time reporting for key CX metrics, providing technical support for SAP-related tasks within the CX scope.
Key Responsibilities:
- Manage and maintain CX Dashboards and analytics tools.
- Ensure data integrity and real-time reporting for key CX metrics.
- Provide technical support for SAP-related tasks within the CX scope.
- Support the team in leveraging cloud analytics and digital tools.
- Liaise with IT and Data Management teams for system integration and improvements.
Required Skills:
- Proficiency in managing and maintaining CX dashboards and analytics tools.
- Strong ability to ensure data integrity and real-time reporting for key CX metrics.
- Experience in providing technical support for SAP-related tasks within the CX scope.
- Familiarity with cloud analytics and digital tools.
- Excellent communication skills to liaise effectively with IT and Data Management teams.
- Experience with cloud platforms and technical troubleshooting.
- Strong command of SAP systems, data analytics, and BI tools.
Education:
- Bachelor's degree in Computer Science or Information Technology.
Requirements
- Open for all nationalities
- No experience required