Receptionist📣 Job Ad

in Alkhorayef Commercial Company

9 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Jeddah

Job Objective:
To provide a professional and welcoming reception experience, manage front desk operations, coordinate appointments, and ensure exceptional customer service to enhance customer satisfaction and operational efficiency.

Key Responsibilities:

Greet customers in a professional and friendly manner, addressing their inquiries and requests.
Confirm and validate service requirements, ensuring customer approval before proceeding.
Schedule maintenance and repair appointments while coordinating with technicians.
Accurately document and update maintenance activities, obtaining necessary customer approvals.
Maintain and update customer records in the system.
Provide clear and accurate information about services, costs, and estimated completion times.
Track service progress and communicate updates to customers.
Answer phone calls and emails, directing inquiries to the appropriate departments.
Prepare invoices and daily service reports.
Ensure the reception area remains organized and presentable.
Address customer concerns professionally and provide effective solutions.
Collaborate with internal teams to streamline operations and enhance service delivery.

Qualifications & Skills:

12 years of experience as Receptionist or Customer Service.
Strong communication and interpersonal skills with a customer-centric approach.
Proficiency in computer applications and data entry.
Fluency in English (spoken and written).
Ability to multitask, prioritize, and work efficiently under pressure.
Strong organizational and administrative capabilities.

Requirements

Open for all nationalities
No experience required

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