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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Mövenpick Hotels & Resorts
As part of our esteemed hospitality team, you will have the opportunity to join the "Tamayyaz" Nationalization Development Program designed for Saudi talents. This role offers a unique blend of classroom learning and on-the-job training to equip you with the necessary skills for a fulfilling career in hospitality.

Key Responsibilities:
  • Welcome guests warmly and ensure a positive first impression of the hotel.
  • Efficiently handle guest check-ins and check-outs.
  • Respond promptly to guest inquiries, providing essential information about hotel facilities and local attractions.
  • Address guest concerns with professionalism and empathy.
  • Collaborate with various hotel departments to facilitate smooth operations.
  • Maintain confidentiality and data protection standards.
  • Manage guest bookings and reservations.
  • Inform housekeeping about vacated rooms.
  • Review guests' accounts and charges during check-out.
  • Perform additional duties as assigned by management.

Qualifications:
  • Service-focused personality.
  • Minimum of 1 year experience in a similar role, preferably in hospitality.
  • Excellent English communication skills.
  • Proficient in hotel management software.
  • Strong organizational multitasking abilities.
  • Flexibility to work shifts, weekends, and holidays.
  • GCSE qualifications or equivalent with good grades in English and Mathematics.
  • Ability to remain calm under pressure.
  • Attention to detail and accuracy in financial transactions.
  • Knowledge of local attractions is advantageous.
  • Willingness to go above and beyond for guest satisfaction.
  • Basic computer skills, including Microsoft Office proficiency.
  • Professional appearance adhering to grooming standards.
  • Saudi nationality.

Requirements

  • Females only
  • Females-only workplace
  • For Saudis Only
  • Requires 0-1 Year experience
Saud
Mövenpick Hotels & Resorts

About Mövenpick Hotels & Resorts

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