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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationJeddah
Join Shangri-La Jeddah as a Reservation Agent and provide exceptional service that exceeds guest expectations.

Shangri-La Jeddah, located along the stunning Jeddah Waterfront, is renowned for its luxurious offerings and exquisite hospitality. Our hotel features:
  • 203 stylish rooms and suites
  • 5 diverse dining options
  • A dedicated Kids Club and play area
  • Proximity to the Red Sea Mall and local attractions

Job Summary:
The Reservation Agent will be responsible for ensuring high customer satisfaction while optimizing booking opportunities. Key responsibilities include:
  • Mastering the room product details including layout and amenities
  • Understanding the hotel’s rate structure and promoting unique offerings
  • Managing incoming reservation requests with prompt responses
  • Promoting hotel facilities and services effectively
  • Upholding the Shangri-La philosophy of quality service

What We Are Looking For:
We seek a candidate with:
  • A minimum of 1 year working experience in a hotel setting
  • Fluency in English and Arabic, with strong communication skills
  • Computer proficiency in Microsoft Office
  • Strong attention to detail and customer service passion
  • A collegiate-level degree
  • Flexibility to cover shifts and collaborate with various departments

If you are a team player with a commitment to excellent service, we invite you to apply.

Requirements

  • Open for all nationalities
  • Requires 0-1 Year experience
Saud

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