Customer Services Specialist📣 Job Ad

About the Role
SITML is seeking a qualified and motivated IT Specialist or Electronics Technician to join our team in Madinah Al-Munawwarah. The ideal candidate will possess solid experience in system maintenance, installation, and technical support for IT and electronic systems. This role involves supporting advanced surveying and technical systems, ensuring smooth operations, and providing effective technical assistance to clients and internal teams.

Responsibilities
- Perform installation, maintenance, and configuration of IT and electronic systems.
- Provide on-site and remote technical support for hardware and software issues.
- Diagnose and resolve connectivity, configuration, and performance problems.
- Collaborate with technical and sales teams to fulfill project requirements.
- Maintain accurate service records and technical documentation.
- Ensure compliance with company quality and operational standards.

Qualifications
- Saudi nationals are preferred.
- Fluent in Arabic and English (spoken and written).
- Bachelor’s degree or diploma in Information Technology, Electronics, or a related field.
- 2 to 3 years of experience in system maintenance, installation, or technical support.
- Strong understanding of IT systems, electronics, and related hardware.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and collaboratively within a team.
- Must be currently residing in Madinah.

Join MOOD LAB as an HR Manager! We are looking for a dedicated and experienced HR professional to oversee and manage all aspects of our human resources practices and processes. This pivotal role is essential in developing HR strategies and implementing policies that align with our organizational goals.

Key Responsibilities:

• HR Strategy & Policy Development:
  • Develop and implement HR strategies aligned with the overall business plan.
  • Create, update, and enforce HR policies in compliance with labour laws.
  • Ensure the organizational structure supports business objectives.
• Talent Acquisition & Onboarding:
  • Lead the recruitment process, managing sourcing, interviewing, and hiring of candidates.
  • Manage onboarding processes for new employees.
  • Collaborate with department heads on workforce needs.
• Performance Management & Development:
  • Implement performance appraisal systems for employee growth.
  • Identify training needs and coordinate learning programs.
• Employee Relations & Engagement:
  • Maintain positive work relationships between management and employees.
  • Handle employee grievances and conflict resolution.
  • Lead engagement initiatives to enhance organizational culture.
• Compensation, Benefits & Compliance:
  • Oversee payroll and benefits administration.
  • Ensure compliance with labour laws and policies.
  • Manage HR budgets and conduct cost analysis.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field (Master’s preferred).
• 5–8 years of progressive HR experience, including at least 3 years in a managerial role.
• Strong knowledge of labour laws and HR best practices.
• Proficient in HRIS systems and Microsoft Office.

Competencies:

• Excellent leadership and interpersonal skills.
• Strong organizational and problem-solving abilities.
• High level of integrity and confidentiality.
• Proactive and emotionally intelligent.

Join Sealy Mattress Middle East as a Retail Salesman!
Sealy Mattress Middle East, a leader in the bedding industry, invites motivated individuals to apply for the Retail Salesman position.

About the Company:
Founded in 1990, we have established a reputation for quality and innovation in the MENA region. Our state-of-the-art production facility in Jeddah has allowed us to introduce high-end Sealy products, including Crown Jewels and Stearns & Foster, to the Arab market. This role offers you the exciting opportunity to represent a brand known for its commitment to comfort and quality.

Responsibilities:

• Engage with customers to understand their needs and provide personalized mattress recommendations.
• Demonstrate product features and benefits to customers.
• Achieve and exceed sales targets on a monthly and quarterly basis.
• Maintain a well-organized and visually appealing sales floor and merchandise displays.
• Process transactions accurately using the point-of-sale system.
• Build and maintain strong customer relationships to encourage repeat business.
• Stay updated with product knowledge and industry trends.

Requirements:

• College diploma or equivalent; degree in business or related field preferred.
• 3 years proven sales experience, preferably in retail or consumer goods.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Self-motivated with a passion for sales.
• Flexibility to work weekends, holidays, and varying shifts.
• Basic knowledge of computer applications and POS systems.

Benefits:

• Private Health Insurance
• Training & Development
• Performance Bonus