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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMadinah
Join Our Team as a Hotel Receptionist!
We are seeking a friendly and professional Hotel Receptionist to join our team at شركة عطاء المنورة العقارية in Medina. In this dynamic role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring their stay is comfortable from check-in to check-out.

Key Responsibilities:
  • Greet guests with a warm smile and offer outstanding reception services.
  • Handle check-in and check-out procedures efficiently and accurately using hotel management systems.
  • Provide guests with information about hotel services, amenities, and local attractions.
  • Manage phone calls, direct inquiries, and address customer questions professionally.
  • Resolve issues and complaints effectively to ensure customer satisfaction.
  • Coordinate with housekeeping, restaurant, and maintenance departments to meet guest needs.
  • Process payments, issue invoices, and handle cash and credit transactions.
  • Maintain accurate records related to guest stays, bookings, and daily reports.
  • Ensure the reception area is clean and organized to create a positive image of the hotel.
  • Promote hotel services and special offers to enhance guest experiences.

Qualifications and Skills:
  • Preferred Diploma or Bachelor's degree in Hospitality Management, Business Administration, Tourism, or related field. High school diploma with relevant experience may be accepted.
  • Excellent communication and professional demeanor.
  • Basic understanding of hotel security procedures.
  • Fluency in English is preferred; additional languages are a plus.
  • Willingness to work shifts, including weekends and holidays.
  • Proficient in computer use, email, and hotel booking systems.
  • Customer service skills to cater to guest needs effectively.
  • Able to manage multiple tasks efficiently.
  • Knowledge of local attractions to assist guests appropriately.
  • Commitment to a professional appearance and behavior.

Employment Type: Full-time
Salary Range: Not specified
Benefits: Housing allowance, transportation allowance, health insurance, paid annual leave, and promotion opportunities.

Requirements

  • For Saudis Only
  • Requires 0-1 Year experience
Saud
Atta Al-Munawara Real Estate Company

About Atta Al-Munawara Real Estate Company


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