Customer Complaints Clerk📣 Job Ad

Join Our Café Team as a Customer Service Representative!
We are seeking a friendly, enthusiastic, and reliable Customer Service Representative to join our café team. In this role, you will provide excellent service to our customers, ensuring a welcoming atmosphere while supporting the daily operations of the café.

Key Responsibilities:

• Greet customers warmly as they enter the café and provide assistance as needed.
• Ensure that orders are prepared accurately and promptly.
• Address customer inquiries, resolve complaints, and offer solutions to enhance the customer experience.
• Maintain a clean and organized work area, including dining areas and service counters.
• Handle customer transactions, including cash and card payments, accurately.
• Promote the café’s menu items, specials, and loyalty programs.
• Assist in restocking inventory and maintaining stock levels.
• Collaborate with team members to ensure smooth café operations and efficient service.
• Uphold health and safety standards, ensuring the café meets hygiene regulations.
• Assist with setting up and cleaning the café before and after service.

Qualifications:

• Previous customer service experience, preferably in a café or food service setting.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining a positive attitude.
• Strong problem-solving skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A passion for coffee, food, and creating a positive customer experience.

Preferred Skills:

• Barista experience or familiarity with coffee-making equipment.
• Knowledge of café menus and food preparation processes.
• Ability to handle multiple tasks simultaneously.

This is a full-time, contract position for a length of 12 months with a pay starting from ﷼400000 per month.

We are looking for an executive secretary to join our team at Sanabel Al-Jouf General Contracting Company.

Job Description:
The employee will be responsible for organizing appointments, preparing memos, conducting correspondences, attending meetings, and editing minutes. They will also need to prepare and present reports related to employee gathering and company vision.

Main Duties and Responsibilities:

• Organizing the manager/president's appointments and reminding them.
• Handling inquiries and responding to them.
• Delivering mail and correspondence to the manager/president.
• Preparing periodic memos related to the work of internal organizational units.
• Attending meetings and recording and editing meeting minutes.
• Saving documents and files related to the work of the manager/president.
• Preparing and presenting work reports and documenting and saving them.

Requirements:

• Practical experience of no less than 3 years.
• Availability of qualifications such as a bachelor's degree in human resources, business administration, management information systems, marketing, or executive secretarial studies.
• Professional certifications such as Microsoft Certified Professional, Microsoft Office Specialist, and PHRi are preferred.