Customer Complaints Clerk📣 Job Ad
in Alwisam Company Ltdabout 8 hours ago
Salary | 4,000 SR / Month | |
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Makkah |
Join Our Café Team as a Customer Service Representative!
We are seeking a friendly, enthusiastic, and reliable Customer Service Representative to join our café team. In this role, you will provide excellent service to our customers, ensuring a welcoming atmosphere while supporting the daily operations of the café.
Key Responsibilities:
Qualifications:
Preferred Skills:
This is a full-time, contract position for a length of 12 months with a pay starting from ﷼400000 per month.
We are seeking a friendly, enthusiastic, and reliable Customer Service Representative to join our café team. In this role, you will provide excellent service to our customers, ensuring a welcoming atmosphere while supporting the daily operations of the café.
Key Responsibilities:
- Greet customers warmly as they enter the café and provide assistance as needed.
- Ensure that orders are prepared accurately and promptly.
- Address customer inquiries, resolve complaints, and offer solutions to enhance the customer experience.
- Maintain a clean and organized work area, including dining areas and service counters.
- Handle customer transactions, including cash and card payments, accurately.
- Promote the café’s menu items, specials, and loyalty programs.
- Assist in restocking inventory and maintaining stock levels.
- Collaborate with team members to ensure smooth café operations and efficient service.
- Uphold health and safety standards, ensuring the café meets hygiene regulations.
- Assist with setting up and cleaning the café before and after service.
Qualifications:
- Previous customer service experience, preferably in a café or food service setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Strong problem-solving skills and attention to detail.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for coffee, food, and creating a positive customer experience.
Preferred Skills:
- Barista experience or familiarity with coffee-making equipment.
- Knowledge of café menus and food preparation processes.
- Ability to handle multiple tasks simultaneously.
This is a full-time, contract position for a length of 12 months with a pay starting from ﷼400000 per month.
Requirements
- Females only
- Females-only workplace
- For Saudis Only
- Requires 0-1 Year experience