Hotel Receptionist📣 Job Ad

Join Our Team as a Front Office Agent!

At Fairmont Hotels & Resorts, located just steps away from the Masjid Al Haram in Mecca, we are committed to authentic hospitality. Our Front Office Agent plays a crucial role in providing first-class service to our guests in our iconic hotel. As a Front Office Agent, you will:

• Welcome and check-in arriving guests with a friendly demeanor.
• Process guest check-out procedures and handle payment transactions.
• Coordinate with housekeeping regarding room status updates.
• Assist guests with inquiries and special requests.
• Follow safety and health regulations.

Qualifications:

• High school diploma or equivalent.
• Previous experience in a similar role within luxury hotels is preferred.
• Excellent communication skills and a professional appearance.
• Able to stand for extended periods and remain physically agile.

Why Work With Us?
We support diversity and inclusion. Join us to explore limitless career opportunities while providing outstanding service to our guests!

Join Shangri-La Jeddah as a Front Office Agent!
Shangri-La Jeddah, located along the beautiful Red Sea, is redefining luxury in the city. With breathtaking views and stylish interiors, we invite you to be part of our dedicated team that delivers unmatched hospitality experiences.

Job Summary:
As a Front Office Agent, you will be responsible for providing exceptional service to our guests at the Front Office. Your role includes:

• Delivering friendly and courteous service to guests.
• Managing guest reservations and facilitating check-ins/check-outs efficiently.
• Responding promptly to guest inquiries and concerns.
• Ensuring all room amenities are prepared prior to guest arrivals.
• Staying updated on room rates and package discounts.

What We Are Looking For:

• Minimum 1 year of experience in the hotel industry.
• Fluent in English and Arabic, both spoken and written.
• Possess a pleasant and cheerful demeanor.
• Available to work long hours and shifts.
• This position is exclusively for Saudi Nationals.

Join MOOD LAB as a Branch Manager!
In this dynamic role, you will be responsible for organizing daily operations to meet the needs of the store while leading a motivated team. As a key player in our success, you will work towards achieving sales targets and profitability while ensuring excellent store management.

Key Responsibilities:

• Organize and manage daily work and operations.
• Develop staffing plans, working hours, and schedules.
• Prepare financial reports and manage stock inventory.
• Conduct initial job interviews and manage team performance.
• Maintain cleanliness and functionality of the store.
• Train team members on products and procedures.

Requirements:

• Experience as a Cafe Manager or Barista.
• Hands-on experience with professional coffee machines.
• Excellent communication and customer service skills.
• High school diploma; additional certifications in Business Administration or Hospitality are a plus.

At MOOD LAB, we care about the consumer's mood and aim to create a welcoming atmosphere. If you are passionate about coffee and enjoy motivating a team, we invite you to apply!