Receptionist📣 Job Ad

Join Raffles Makkah Palace as a Front Office Agent!
Experience the exceptional standards inherent in the Raffles name, enhanced by Arab hospitality values, in the magnificent setting of Mecca.

This role provides an opportunity to offer engaging, sincere, and personalized service to our guests, creating unforgettable memories during their stay.

Key Responsibilities:

• Welcome guests during check-in and check-out.
• Register guests, assign rooms, and assist with registration cards.
• Accommodate special requests and utilize suggestive selling techniques.
• Handle payment and cash management procedures.
• Answer guest inquiries and resolve any concerns in a friendly manner.
• Coordinate with housekeeping for room status updates.
• Maintain grooming and safety standards as per hotel policies.
• Perform other assigned duties as needed.

Qualifications:

• High school diploma or equivalent.
• Preferred previous experience in a luxury hotel.
• Professional appearance with outstanding communication skills.
• Physically agile and able to stand for extended periods.

Join Our Team as a Receptionist!
We are seeking a skilled receptionist to represent our client, a leading company in the Tobacco Manufacturing industry, in Jeddah, KSA. This role is crucial for ensuring a welcoming and efficient reception area.

Key Responsibilities:

• Greet and assist visitors, clients, and employees in a professional manner.
• Answer and direct phone calls promptly and efficiently.
• Manage incoming and outgoing correspondence, including emails and couriers.
• Maintain the reception area’s cleanliness and organization.
• Schedule and coordinate appointments and meetings.
• Assist in administrative tasks such as data entry, filing, and document management.
• Handle other duties as assigned by management.

Qualifications:

• 2+ years of previous experience in a receptionist or administrative role preferred.
• Excellent English communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle confidential information with discretion.

Join Our Team as a Receptionist at Hilton!
As a Receptionist at Hilton, you will provide exceptional reception services for our guests, ensuring a positive experience from check-in to check-out. You will play a crucial role in creating memorable first impressions.

Key Responsibilities:

• Achieve positive outcomes from Guest queries in a timely manner.
• Ensure an efficient reception experience for guests, including check-in/out and completing audit procedures.
• Maintain communication with Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrate excellent customer service standards at all times.
• Participate in relevant training courses and assist with the development of the Night Team.
• Maximize room occupancy using upselling techniques for hotel services and facilities.
• Ensure compliance with hotel security, fire regulations, and health and safety legislation.
• Assist other departments as necessary.

What We Are Looking For:

• Previous experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Positive attitude and strong communication skills.
• Commitment to providing high-level customer service.
• Excellent grooming standards.
• Ability to work independently and as part of a team.
• Competent IT proficiency.

Preferred Experience:

• Previous cash handling experience.

About Hilton:
Hilton is a leading global hospitality company dedicated to providing exceptional guest experiences. Join us and be part of our vision to bring warmth and light of hospitality to every guest.