Receptionist📣 Job Ad

About the Company
The Spa Nail Shop is a premier nail and spa service provider, dedicated to offering a luxurious and relaxing experience for our clients. Our mission is to enhance the well-being of our customers through high-quality services and personalized care in a tranquil and inviting environment. We strive to provide exceptional service, promote self-care, and foster a culture of relaxation and rejuvenation. Our team values creativity, professionalism, and building long-lasting relationships with our clients.

About the Role
We are looking for a friendly and organized individual to join our team as a Receptionist. In this role, you will be responsible for managing communication channels, scheduling appointments, and providing a warm welcome to clients. The position is key to ensuring smooth operations in the spa and enhancing the customer experience.

Responsibilities

• Answer and direct phone calls and emails in a professional and courteous manner.
• Serve as the first point of contact for visitors, ensuring they feel welcomed and comfortable.
• Use the booking system to schedule and manage client appointments for nail and spa services.
• Maintain accurate records of appointments and ensure all information is entered into the system correctly.
• Provide general assistance and support to spa staff as needed.

Qualifications

• High school diploma or relevant work experience.
• Ability to maintain a positive attitude and provide exceptional customer service.
• Strong communication skills, both verbal and written, in English (fluency is essential for effective interaction with clients and staff).
• Ability to effectively manage the booking system and client schedules.
• Available to join immediately.

Required Skills

• Excellent organizational and multitasking abilities.
• Proficient in using office software (*, email, calendar systems).
• Strong interpersonal skills with the ability to engage with clients in a friendly and professional manner.
• Fluency in English to communicate clearly and effectively with clients and team members.
• Previous experience as a receptionist or in an administrative role, particularly in a beauty or wellness environment.
• Familiarity with appointment booking software or systems.
• Knowledge of the nail and spa industry and the services offered.

Join the 10th Medical Al-Badr Development Group as a Receptionist!
We are looking for an outstanding female receptionist to join our team in Mecca. If you possess excellent customer service skills and the ability to organize and guide visitors, we would love to see you.

Responsibilities:

• Welcoming visitors and clients, identifying their needs, and providing them with the required information.
• Informing the relevant reference about the reviewers and clients and guiding them to it.
• Answering phone calls and responding to inquiries or transferring to the relevant reference.
• Conducting internal communications to obtain information.
• Scheduling interviews and recording the names of reviewers and clients in the specific registers.
• Full compliance with procedural guidelines and organizational policies and procedures.

Required Qualifications:

• Bachelor's degree in Accounting
• Bachelor's degree in Finance and Investment Management
• Bachelor's degree in Risk Management and Insurance
• Bachelor's degree in Business Administration
• Bachelor's degree in Marketing

Skills:

• Customer Service
• Reception Office
• Visit Scheduling
• Answering Incoming Calls
• Welcoming Guests

Required languages: Arabic and English.