Sales Specialist📣 Job Ad
in Baheej5 days ago
Contract Type | Full-time | |
Workplace type | On-site | |
Location | Makkah |
Join Baheej as a Sales & Reservation Officer!
Baheej is a destination management company dedicated to curating unforgettable experiences in Saudi Arabia. We offer innovative experiences that blend thrill, learning, and enjoyment, aiming to revolutionize the travel industry.
Key Responsibilities:
Requirements:
Baheej is a destination management company dedicated to curating unforgettable experiences in Saudi Arabia. We offer innovative experiences that blend thrill, learning, and enjoyment, aiming to revolutionize the travel industry.
Key Responsibilities:
- Handle all aspects of tour reservations, including inquiries, bookings, confirmations, and cancellations.
- Respond promptly to reservation requests via phone, email, and online booking systems.
- Provide accurate and detailed information about tour packages, itineraries, and pricing.
- Maintain and update the reservation system with current availability, bookings, and client details.
- Coordinate with tour guides, transportation providers, and other service partners to ensure seamless tour operations.
- Process payments, issue invoices, and manage financial transactions related to bookings.
- Resolve any booking issues or discrepancies in a timely and professional manner.
- Keep clients informed about any changes or updates to their reservations.
- Prepare and distribute tour-related documentation, such as itineraries, vouchers, and tickets.
- Collect and analyse customer feedback to identify areas for improvement in the reservation process.
- Assist in developing promotional offers and marketing strategies to boost tour bookings.
- Stay updated on company policies, industry trends, and new tour offerings.
Requirements:
- Bachelor’s degree in tourism, hospitality, business administration, or a related field.
- Minimum of 2 years of experience in a reservations or customer service role, preferably in the tourism industry.
- Proficient in reservation software and MS Office applications.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Attention to detail and accuracy in data entry and financial transactions.
- Ability to work flexible hours, including weekends and holidays.
- Customer-focused attitude with a proactive approach to problem-solving.
- Fluency in English and Arabic; additional languages are a plus.
Requirements
- Males only
- For Saudis Only
- Requires 0-1 Year experience