Call Center Manager📣 Job Ad

Join Our Team as a Call Center Manager!

We are hiring an experienced Call Center Manager to lead daily operations and ensure excellent customer service delivery. If you are a results-driven leader, we’d love to have you on board!

Location: Riyadh
Work Schedule: Shifts

Key Responsibilities:

• Oversee daily call center operations and ensure KPI achievement
• Lead, develop, and motivate the team to perform at their best
• Analyze performance and implement data-driven improvements
• Collaborate with other departments to enhance the customer experience

Requirements:

• Minimum 5 years of experience in call centers, including at least 2 years as a Call Center Manager
• Strong leadership and analytical skills
• Proficient in call center systems and reporting tools
• Fluent in English (speaking and writing)
• Ability to work under pressure in a dynamic environment

Join our team as a Sales Specialist!
We are looking for a motivated individual responsible for achieving sales targets by selling our innovative parking services to both existing and potential customers. You will play a crucial role in building and maintaining strong relationships with our clients, ensuring high levels of customer satisfaction.

Key Responsibilities:

• Sales Development: Identify and attract new customers, achieve monthly and annual sales targets, prepare competitive quotes and proposals, conduct product demonstrations and presentations.
• Relationship Management: Build and develop professional relationships with clients, follow up regularly, address inquiries, resolve issues, and maintain customer satisfaction.
• Administrative Tasks: Prepare regular sales reports, document sales activities in the CRM, monitor customer orders, and maintain accurate customer records.

Required Skills:

• Professional Skills: Strong sales techniques, knowledge of modern selling methods, market analysis, proficiency in Microsoft Office, CRM software experience.
• Personal Skills: Excellent communication, ability to work under pressure, self-motivated, strong time management, problem-solving, and negotiation skills.

Working Conditions: Regular team meetings, standard business hours with occasional overtime, in an office and remote environment.

Career Progression: Potential advancement to Regional Sales Manager, Key Account Manager, Business Development Manager, or Sales Team Leader.

Benefits: Competitive base salary, commission structure, professional development opportunities, mobile phone, and laptop provided.

Physical Requirements: Ability to travel regularly and engage in computer work.

Join Noventiq as a Territory Sales Manager!

Are you ready to drive digital transformation for businesses around the globe? At Noventiq, we connect over 75000 organizations, providing innovative solutions that enhance their success. As a leader in IT solutions, we have established partnerships with major vendors like Microsoft, IBM, and AWS, ensuring that we deliver cutting-edge services across approximately 60 countries.

Your Responsibilities:

• Drive revenue growth through your assigned territory and verticals.
• Build and maintain trusted relationships with client accounts.
• Qualify opportunities and collaborate with presales and solution architects to develop proposals.
• Manage a team of Sales Account Managers and Inside Sales Representatives.
• Work closely with other teams to build effective sales strategies and campaigns.
• Present the company's vision, mission, and solutions to prospects and clients.
• Maintain expertise in Cloud Migration, DevOps, Data, AI, and Hybrid Cloud solutions.

What You’ll Bring:

• 10+ years of experience in client-facing roles selling cloud-based solutions.
• Proven track record of exceeding sales quotas.
• Strong communication and presentation abilities.
• Thorough understanding of multi-cloud strategies and sales cycle management.
• Proactive willingness to learn new technologies.
• Fluency in English; AWS certifications are a plus.

If you are interested in joining our team, please apply by clicking on the button or reach out via LinkedIn.