Collection Officer

About the Role

Midis Group is seeking a Collection Officer to join their team in Riyadh. This full-time position involves managing accounts receivable and ensuring timely collection of outstanding and deferred payments from clients. The role requires continuous client communication, negotiation of payment methods, and proactive efforts to mitigate company losses.

Role Overview

The Collection Officer is responsible for the comprehensive management of client payments and outstanding debts. This includes researching accounts, establishing payment plans, and monitoring payment statuses to ensure adherence to deadlines. The officer will also be involved in investigating overdue payments and, when necessary, initiating legal actions in coordination with management.

Key Responsibilities

• Research client accounts and establish contact to agree on suitable payment plans, collection schedules, and methods.
• Follow up with clients to collect receivables according to communicated deadlines and ensure payments are processed promptly.
• Monitor accounts to identify overdue payments and debts, investigate historical data, and institute legal actions when necessary, in coordination with the direct manager.
• Maintain and update account statuses and the client database, keeping track of all activities and payment records.
• Establish and maintain strong business relationships with clients, respond to queries, and escalate complaints as needed.
• Issue periodic statements and report on collection and accounts receivable status to relevant stakeholders.

Qualifications and Experience

Candidates for this role should possess 2-5 years of relevant experience in collections or accounts receivable management. A strong understanding of payment processes and debt recovery strategies is essential.

Required Skills

• Strong negotiation and communication skills.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proficiency in maintaining accurate records and databases.
• Problem-solving skills with an ability to investigate and resolve payment issues.
• Attention to detail and a commitment to accuracy in financial reporting.

Work Environment

This is a full-time position based in Riyadh, offering an opportunity to work within a dynamic team focused on financial management and client relations. The salary for this position will be discussed during the interview process.