Food & Beverage Crew Member

Job Responsibilities:

 1. Sales Target Achievement

 • Responsible for the overall sales performance of the flagship store, ensuring that sales targets are met or exceeded.

 • Develop and implement sales strategies to increase store sales and market share.

 • Monitor market trends and adjust sales strategies in a timely manner to maintain a competitive edge for the store.

 2. Team Management & Sales Training

 • Manage the store sales team and develop employee training plans to enhance their sales skills and product knowledge.

 • Motivate the sales team, improve morale, and drive performance to create a positive work atmosphere.

 • Organize regular sales training and morning meetings to ensure that employees are informed about products, promotions, and other key information.

 3. Customer Management & Service

 • Provide high-quality customer service to enhance customer satisfaction and loyalty.

 • Handle customer complaints and special requests, resolving issues to optimize the customer experience.

 • Organize and participate in VIP customer events to increase customer retention and enhance brand image.

 4. Product Management & Display

 • Responsible for managing product displays, ensuring that the presentation aligns with brand image and attracts customer purchases.

 • Regularly check inventory and arrange for timely restocking to avoid stockouts or expired products.

 • Coordinate with marketing activities to ensure product and promotional materials are placed according to campaign requirements.

 5. Store Operations & Daily Management

 • Manage daily store operations to ensure the store environment, cleanliness, and equipment meet company standards.

 • Responsible for cash handling, accounting, and financial management, ensuring accurate records.

 • Ensure compliance with company procedures and policies, and ensure employees follow standardized operations.

Job Requirements:

 • Education: Bachelor’s degree or above in Marketing, Retail Management, Business Administration, or a related field.

 • Experience: At least 35 years of experience in the retail industry or sales management, with experience in managing flagship stores, specialty stores, or high-end brands preferred.

 • Skills:

 • Strong sales management experience, familiar with sales processes and customer service techniques.

 • Excellent team management skills, with the ability to motivate and improve team performance.

 • Good communication and coordination skills, able to effectively work with various departments.

 • Familiarity with inventory management, product displays, and store operations management.

 • Proficient in Microsoft Office (Excel, Word, PowerPoint) and retail management systems.

 • Language Requirements: Fluent in Arabic and English, with the ability to communicate smoothly with customers and team members.

[Job Responsibilities]

 1. Recruitment & Talent Management

 • Develop and execute recruitment plans based on company growth needs, including resume screening, interview coordination, and candidate evaluation.

 • Maintain and expand recruitment channels to optimize talent acquisition.

 • Manage the onboarding process and training to ensure smooth integration of new employees.

 2. Employee Relations & Company Culture

 • Handle employee lifecycle processes, including onboarding, confirmation, transfers, and offboarding, ensuring compliance.

 • Monitor employee satisfaction, organize team-building activities, and foster a positive work environment.

 • Address employee concerns and resolve workplace disputes to promote effective communication between employees and the company.

 3. Attendance & Compensation Management

 • Manage attendance records and ensure data accuracy.

 • Assist with payroll processing, performance evaluations, and benefits implementation to maintain a fair and motivating compensation system.

 4. Performance Management & Training

 • Assist in developing and optimizing the performance evaluation system, follow up on assessments, and provide improvement suggestions.

 • Organize internal and external training programs to enhance employees’ skills and business capabilities.

 5. Policy Development & Compliance

 • Research local labor laws and ensure company HR policies comply with legal requirements.

 • Develop and refine HR management policies to improve efficiency.

[Job Requirements]

 • Education: Bachelor’s degree or above in Human Resources Management, Business Administration, Psychology, or a related field.

 • Experience: At least 3 years of HR-related experience; experience in multinational corporations or the retail industry is preferred.

 • Skills:

 • Proficiency in recruitment, compensation, performance management, training, and employee relations.

 • Knowledge of Saudi labor laws and related regulations with strong compliance awareness.

 • Excellent communication, organizational, and stress management skills.

 • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and HR management systems (such as SAP, Oracle, Workday).

 • Language Requirements: Fluency in English and Arabic for daily business communication.

We're looking for talented and dedicated professionals to join our team at a five-star hotel luxury spa