Hotel Receptionist

in Crystal Hotel Locations

16 days ago

	Salary	5,400 / Month
	Contract Type	Full-time
	Workplace type	On-site
	Location	2nd Industrial City, Riyadh

Receiving visitors or clients, welcoming them, and directing them to the responsible person or the appropriate office.
Ensuring that visitors are registered upon their arrival at the reception area and saving their data on the computer.
Ensuring that the reception area is tidy and contains all necessary office supplies such as pens, brochures, and papers related to the workplace.
Answering incoming phone calls and transferring them.
Receiving and sorting daily mail.
Providing administrative support and coordinating work activities.
Receiving emails and responding to them.
Sending and receiving faxes and managing files related to work.
Interacting with clients and strengthening relationships with them.
Organizing appointments and scheduling meetings, updating calendars.
Keeping copies of documents and records.
Responding to any inquiries or questions that clients or visitors may have.
Maintaining an organized filing system.

-Working hours: 8 hours

-Five days a week

-English language required

Requirements

For Saudis Only
GOSI Registration Required
Requires 2-5 Years experience
Intermediate in English

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Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming Guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and Check-out Procedures: Managing check-in and check-out operations accurately and quickly.

3. Responding to Inquiries: Providing information about the hotel, its services, and surrounding areas.

4. Managing Reservations: Handling the booking system, confirming and modifying reservations when necessary.

5. Problem Solving: Addressing complaints and issues in a professional manner to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as housekeeping and maintenance to ensure a comfortable experience for guests.

7. Keeping Records: Accurately recording necessary information such as guest details and payments.

Qualifications:

- Good communication skills.

- Ability to handle pressure.

- Knowledge of basic computer skills.

- Previous hospitality experience is preferred.

- Excellent English language skills.

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