Receptionist

Solitaire is a luxury shopping center that offers an exceptional experience to its visitors:

We are looking for a Visitor Relations Specialist ..

• Providing customer service by answering questions, resolving issues, and providing information about the shopping center (store locations, events, facilities).

• Solving simple visitor problems such as lost items and providing directions or handling minor complaints, while escalating complex issues to the supervisor.

• Maintaining positive interaction with visitors through clear communication and a commitment to help, along with problem-solving skills.

• Documenting interaction details with visitors and providing feedback by recording their comments and observations.

• Assisting in data collection and updating frequently asked questions (FAQs) based on visitor inquiries.

• Following the approved procedures and protocols in the shopping center to ensure a consistent experience for visitors.

• Completing assigned tasks on time and to a high standard, as delegated by the Senior Visitor Service Officer or other team members.

Receptionist required to work at a prestigious restaurant company, possessing a decent appearance and excellent communication skills. They will be responsible for greeting guests and visitors, directing them, and answering phone calls.

Main duties:

• Greeting visitors and directing them.

• Answering inquiries and providing the required information.

• Organizing and scheduling appointments.

• Maintaining cleanliness and order in the reception area.

• Working days: 6 days.
• Salary: 5000.