Receptionist

We're looking for talented and dedicated professionals to join our team at a five-star hotel luxury spa

• Front Desk Coordination:
  • Greet clients and visitors with professionalism.
  • Manage reception area to create a positive first impression.
  • Answer, screen, and forward incoming calls and inquiries.
  • Collaborate with the Reception team for seamless task transitions.
• Client Service:
  • Address inquiries and assist with appointments.
  • Act as a liaison ensuring smooth communication between clients and staff.
• Administrative Support:
  • Assist with scheduling, managing calendars, and organizing meetings.
  • Prepare internal and external communications.
  • Manage onboarding/offboarding processes and administration tasks.
• Problem Solving:
  • Display creativity and proactive thinking in addressing unexpected situations.
• IT Support:
  • Issue guest Wi-Fi access and assist with basic IT troubleshooting.
• Office Access:
  • Monitor office access and ensure security protocols are followed.
• Meeting Room Booking:
  • Manage booking processes and ensure accurate setups.
• Courier Management:
  • Manage courier accounts and ensure timely payment of invoices.

• Attention to detail and flexible goal orientation.
• Strong interpersonal skills and a professional demeanor.
• Excellent communication and multitasking abilities.

• Proficiency in Microsoft Office Suite.
• Knowledge of video conferencing tools is a plus.

• A minimum of 3 years in a corporate reception position.
• Experience in financial services or management consultancy preferred.

• Meeting Room Coordination: Organize and maintain schedules for meeting rooms.
• Visitor Access Management: Oversee gate access for company visitors.
• Travel and Accommodation: Coordinate employee flight bookings and manage hotel reservations.
• Logistics Management: Handle receipt and dispatch of office packages.
• Team Support: Assist the team and facilitate communication with other departments.
• Office Maintenance: Ensure timely maintenance of office infrastructure.
• Procurement and Supplies: Manage office supplies and maintain inventory levels.
• Documentation: Issue required administrative documents.

• Experience as a Receptionist or in office administration.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Values such as curiosity, passion, authenticity, and accountability.