Receptionist📣 Job Ad

Join Us as a Receptionist!
We are seeking a dedicated and professional Receptionist to become a vital part of our team at AlAggad Holding Company (AICO). As the first point of contact for our visitors, you will play a crucial role in creating a welcoming atmosphere and ensuring the efficient operation of our front desk.

Key Responsibilities:

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls.
• Maintain a clean, tidy, and organized reception area.
• Handle incoming and outgoing mail and deliveries.
• Provide general administrative and clerical support across departments.
• Follow safety procedures and manage access to ensure office security.
• Coordinate with other departments to support smooth office operations.

Qualifications:

• Diploma or equivalent; certification in office administration is an advantage.
• Previous experience as a receptionist, front office representative, or in a similar role.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking skills.
• Customer service-oriented attitude.
• Ability to handle confidential information with discretion.
• Bilingual (Arabic & English).

About Stella Stays
At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months. Our goal is to provide an exceptional guest experience in a fresh, forward-thinking environment.

About the Role
We are seeking a highly organized and detail-oriented Front Desk Operations Coordinator to join our team in Riyadh. The ideal candidate will ensure smooth day-to-day operations and exceptional guest experiences.

Responsibilities:

• Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.
• Oversee in-house inventory management and stock count to maintain adequate supplies.
• Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.
• Coordinate repairs and maintenance tasks promptly.
• Prepare and adhere to reports on property operations and guest feedback.
• Ensure compliance with property documentation requirements.
• Respond promptly and professionally to on ground guest requests.
• Manage incoming and outgoing mail and packages.
• Maintain the tidiness of the reception area.
• Assist with ad hoc administrative tasks as needed.

Requirements:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience in Operations and Front Desk management, preferably in the hospitality industry.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in using property management systems and relevant software.
• Ability to work independently in a fast-paced environment.