Refund Auditor

About the Role

The Zakat, Tax and Customs Authority (ZATCA) is seeking a Refund Auditor to join their team in Riyadh. This full-time position requires 2-5 years of experience and involves independently carrying out specific tasks under close supervision. The role focuses on contributing to operational tasks, communicating with customers for clarifications, and processing refund operations in accordance with established policies and procedures.

Key Responsibilities

• Review and study refund policies to ensure adherence to ZATCA’s rules, regulations, policies, and procedures, staying current on refund limit utilization and risk control authorizations.
• Develop and update assessment templates and audit tools to facilitate customer request analysis and timely evaluation.
• Monitor industry developments and new tax practices adopted by taxpayers to incorporate into assessments and audit reviews.
• Maintain and update refund manuals, eligibility criteria, legal requirements, and supporting documents, integrating them into computer-aided audit tools.

Refund Operations

• Consolidate, categorize, and prioritize refund requests, sorting them by tax/industry type for dispatch to relevant audit teams.
• Review refund applications, examine the validity and completeness of legal and supporting documents.
• Gather data for desk audits, communicate with stakeholders (account managers, taxpayers, banks, government entities) for information and clarifications, and consult legal functions for contractual structures.
• Research public news and databases to understand taxpayers’ business activities, including structure, size, process, and jurisdictions.
• Assess taxpayers’ financial status, income statements, and revenue streams against benchmarks to determine assessment approaches.
• Inspect taxpayer declarations, identify high-risk issues, detect non-compliant cases, and communicate with internal stakeholders to mitigate potential risks.
• Consolidate legal and financial observations, evaluate against eligibility criteria, and recommend approval or rejection decisions.
• Manage the development of audit reports, including tax assessments, to determine taxpayers’ refund amounts.
• Develop lists of compliant taxpayers with accepted refunds and related amounts for internal committee approvals.
• Monitor taxpayer objections and appeals, coordinate with Legal Affairs or AMANA to resolve disputes, and provide clarifications on audit findings.
• Maintain and update refund operations systems and databases, ensuring audit findings are stored securely for data exchange.

Reporting and Documentation

• Draft refund audit reports, highlighting recommendations and conclusions with relevant evidence and supporting documents for revision and verification.
• Research, collect, and analyze information to draft reports and documents.
• Participate in specific meetings and develop professional expertise.

Qualifications and Experience

• A minimum of 2-5 years of relevant experience is required.
• Ability to carry out specific tasks independently under close supervision.
• Strong communication skills for interacting with individual customers and stakeholders.
• Proficiency in researching, collecting, and analyzing information.

Work Environment

This is a full-time position based in Riyadh, where the Refund Auditor will contribute to a team focused on ensuring compliance and efficient refund processing within the Zakat, Tax and Customs Authority.