Sales Operations Manager

About the Role

Nemetschek Group is seeking a Sales Operations Manager to join their team in Riyadh, Saudi Arabia. This full-time role is responsible for owning the commercial infrastructure of Nemetschek Arabia, ensuring the regional sales engine operates with data accuracy, process discipline, and analytical clarity to scale the business across the Middle East and all brands. The role involves close partnership with the Managing Director on planning, forecasting, and performance management, and serves as the primary link between the regional commercial team and global Finance and Compliance functions.

Key Responsibilities

• Manage Nemetschek Arabia's sales operations, ensuring accuracy, discipline, and visibility across all brands and territories.
• Oversee and improve the CRM platform (Salesforce), including pipeline hygiene, stage definitions, data integrity, and user adoption.
• Design and manage the regional sales reporting framework, including weekly pipeline reports, monthly revenue dashboards, quarterly business reviews, and ad-hoc analysis.
• Support the annual planning cycle, including territory design, quota allocation, headcount modeling, and go-to-market capacity planning.
• Manage the deal desk function, reviewing non-standard commercial terms, coordinating internal approvals, and maintaining pricing governance.
• Administer and audit partner deal registration, Market Development Funds (MDF) claims, and channel incentive programs.
• Coordinate bid and tender commercial operations, compiling pricing schedules, managing internal sign-off workflows, and maintaining a tender log.
• Track and report sales performance against KPIs such as quota attainment, pipeline coverage, win/loss rates, average deal size, renewal rates, and multi-brand attach rates.
• Support commission and variable compensation administration in collaboration with global HR and Finance.
• Identify and drive structured process improvement initiatives across the sales cycle.
• Maintain a library of commercial templates, including pricing sheets, proposal frameworks, order forms, and partner program documentation.
• Onboard new sales, channel, and customer success team members on CRM usage, commercial processes, and reporting standards.
• Serve as the primary liaison between the regional sales function and global Finance, HR, Legal, and Compliance teams.
• Provide competitive intelligence support, maintaining a database of win/loss data, competitor pricing, and market sizing inputs.
• Travel within the GCC as required to support partner commercial operations, sales kick-offs, and regional business reviews.

Qualifications and Experience

• Bachelor's degree in Business Administration, Engineering, Finance, or a related field; an MBA is an advantage.
• 5-10 years of experience in Sales Operations, Revenue Operations, or Commercial Operations roles within software, SaaS, or technology companies.
• Proven experience managing CRM platforms, with Salesforce preferred, including pipeline governance, reporting builds, and user administration.
• Strong analytical skills, including the ability to build dashboards, interpret pipeline data, model quota scenarios, and extract actionable insights.
• Experience with deal desk, pricing governance, and commercial approval workflows.
• Familiarity with channel and distribution operations, including deal registration, partner incentives, and MDF management, is a strong plus.
• Experience supporting tender and bid commercial processes is an advantage.
• Understanding of the AEC, BIM, or construction technology market landscape is a plus.

Required Skills

• Strong cross-functional coordination skills, with the ability to work effectively with Sales, Channel, Customer Success, Finance, HR, and global stakeholders.
• High attention to detail and a structured, process-oriented working style.
• Proficiency in Excel/Google Sheets for financial modeling and reporting; experience with BI tools (Power BI, Tableau, or similar) is an advantage.
• Self-driven, discreet with commercial data, and comfortable operating in a lean, high-growth regional entity.

Work Location

This position is based in Riyadh, Saudi Arabia, with occasional travel across the GCC region as required.